FAQS

Frequently Asked Questions

01

What is Falcon X?

Falcon X is a unified sales reporting platform that is customized to the needs of your  sales teams. It can be accessed online across devices.

What is Falcon X ?

Falcon X is a unified sales reporting platform that is customized to the needs of your  sales teams. It can be accessed online across devices.

02

What are the security measures in place for my data?

Data is encrypted during transit and at rest ,can only be accessed by roles having required permissions.
Falcon Incentives is ISO certified organization and our products are GDPR compliant.

03

Can Falcon X be hosted on a dedicated server?

Falcon X can be hosted on a dedicated server. The dedicated server can be shared across client affiliates and BU if needed or each can have their independent dedicated servers.

04

Is customer support available for teams using the product?

We offer customer support to help users with any issues or questions that may arise. This includes phone, email as well as online resources such as platform FAQs, tutorials and user guides

04

Is customer support available for teams using the product

We offer customer support to help users with any issues or questions that may arise. This includes phone, email as well as online resources such as platform FAQs, tutorials and user guides

05

Is Single Sign On (SSO) available?

Yes, Falcon Incentives can provide Single Sign On (SSO) if needed